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Repairing Flooded Carpet: A cheap job is a good job right? Wrong….

Don’t let an unprofessional 24 hour carpet cleaner come to repair your carpets damaged by water. These are the cautions you have to be careful of:

Overcharging. An unprofessional water restoration technician may fill the job up with unnecessary inclusions. E.g. using dehumidification on the flooded carpets isn’t always necessary.

Having the correct equipment. They may hire equipment from hire companies to dry the carpet. This is ok to do, but an established water damage cleaner will own all their equipment so they offer a quicker response and hopefully a better value job.

Does not have a proper moisture metre. If they don’t have the correct moisture meter, they won’t be able to know whether the carpet is dry enough. This furthers the potential of future mould. Mould removal may be required in the future.

Specialisation. There are a whole lot of “Carpet Cleaners” in this industry who do water damage restoration work on the “side.” i.e. they don’t take on this sort of task often. Be wary of this. Restoring carpet water damage is an art. Reinstalling carpets on the gripper strips should be completed by a professional, otherwise the carpet can be permanently damaged.

You may be pondering, how do I choose a professional Flood Restoration Business? Below I have listed some pointers to check for when you hunt around for a carpet flood damage business:

How large is their Yellow Pages ad slot: This can be an indication as to how much work they have already. A full-size Yellow Pages ad slot can cost around $50 000. If they have paid for a big ad, you get some promise that they are professionals.

Where do they come up in Google? The higher their rank in Google, the more webpage views there are for the business.

What Qualifications do they have? The fundamental qualification required is a IICRC qualification in Applied Structural Drying and Water Damage Restoration.

Do Insurance companies use them for their carpet water damage jobs? This is a great indicator. If insurance companies use them, the business is bound to be excellent at their skill. Insurance companies will tend to use the companies that give them the better value for their money.

How much Equipment do they have? They should own a minimum of 100 Air movers. If they possess this many, this indicates they have been going for a good while. It took our business 8 years to build up that many wet carpet drying air movers.

What kind of commitment can you get from them by calling over the phone? Try to pin them down to a set price for water extraction, water removal and initial inspection. If they can’t give you a price for at least this, you know they are not interested in serving you, so move on.

Response Time – Our Water Damage business in Brisbane commits to a 59 minute response time for a water damage emergency. The restoration needs to be attended to ASAP. Mould can come during a 24 hour period.

If you go by these tips you are sure to come up with a Flood Damage Restoration company who can get the job done right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.